This page contains links to the active body of process documentation. These documents are published under a Creative Commons 4.0 license, meaning you are free to share or adapt these processes as long as you give appropriate credit, provide a link to the license, and indicate if changes were made. In most cases leaving the top section of each document in place will suffice.

The opening letter indicates whether the document is a reference guide (R), step-by-step process (S) or template (T).

R#003 – Story Map Interview

R#004 – Customer testimonial interview questions

S#005 – Email Production Checklist

S#007 – Market Research

T#008 – Ad analysis matrix

S#009 – Ad Creation Process

T#010 – Relationships tool

S#011 – Book production framework

R#012 – Book Marketing Funnel Structure

T#013 – Annual Declaration Template